Wednesday, 11 October 2017

RSA Link Issue

Kindly be informed that we are currently experiencing slow connections on our network affecting quality of service as well causing total outages via our upstream. Traffic bound to RSA via Ramatlabama boarder are currently down due to failure on the supplier network in South Africa. Links to London via Charles Hill and Ngoma are currently intermittent due to suspected fibre cut on the Ngoma route and power failure on the Charles Hill route.


Customers might be experiencing degraded service on Internet and total outages on all IPLC services via Ramatlabama. Our upstream provider is working around the clock together with their backhaul suppliers in RSA to attend to these faults.


We apologize for the inconvenience caused and you will be updated accordingly once the issue has been rectified.


Kind regards